Information we collect
SillDigital may collect information you provide through consultation forms, project intake, account setup, support requests, billing and payment records, and direct communication. This can include your name, email, phone number, business details, website URL, project goals, service selections, support history, and operational notes needed to provide services.
Account and client records
For active clients, SillDigital may store account data related to websites, domains, hosting coordination, support tickets, reports, recommendations, agreements, invoices, payments, and transfer requests. These records help us manage work clearly and keep service history organized.
Payments and billing
SillDigital may keep billing records, invoice details, payment status, and provider references. Raw card data should be handled by payment providers and should not be stored directly by SillDigital.
Cookies and analytics
The website may use cookies, analytics, or similar tools now or in the future to understand website traffic, improve pages, protect forms, and measure marketing performance. Settings may vary by browser and device.
How information is used
Information is used to respond to inquiries, prepare recommendations, deliver services, maintain client accounts, provide support, manage billing, improve the website, and communicate important updates.
Sharing information
SillDigital may share limited information with service providers when needed for website production, hosting coordination, analytics, communication, billing, security, or support. We do not promise that every third-party platform is controlled by SillDigital.
Retention and requests
Records may be retained as long as needed for business, service, security, accounting, or legal purposes. You may contact SillDigital with privacy questions, correction requests, or deletion requests, and we will review what can be changed or removed based on operational and legal requirements.
Privacy questions
Contact SillDigital if you have questions about privacy, account information, or data connected to a consultation, project, or active client account.