Structured lead capture
Collect contact details, business context, service needs, source page, preferred channel, and message details so every inquiry is easier to review and route.
AI Automation
AI-assisted lead and workflow automation for service businesses.
Capture better inquiries, confirm receipt instantly, give admins clearer lead visibility, prioritize follow-up, and maintain CRM-style records for booking and WhatsApp-ready handoffs.
Instant confirmation emails
Send professional confirmation emails that reassure prospects their request was received and set expectations for the next response.
Admin lead visibility
Give the SillDigital team a clear admin view of each inquiry, source, requested services, contact preferences, and interaction history.
Internal AI-assisted qualification
Use server-side AI support to summarize inquiries, prioritize leads, recommend a service fit, and suggest the next action for staff review.
Lead prioritization
Highlight higher-intent inquiries with lead scoring and priority fields so follow-up time is spent on the best opportunities first.
Recommended next action
Show practical next-step guidance for admins, such as clarify scope, book a consultation, review budget, or prepare a proposal.
Follow-up scheduling
Track follow-up stage, last-contacted time, and next follow-up date so leads do not quietly go cold.
CRM-style lead records
Maintain structured lead records that can be reviewed, updated, converted into clients, and connected to future booking or messaging workflows.
WhatsApp/booking readiness
Capture phone, WhatsApp preference, and contact timing details so approved booking handoffs and future messaging workflows can be connected cleanly.
WhatsApp API automation and broadcasts require approved custom setup, opt-in contacts, template approval, campaign approval, and spend limits. Starter plans do not include WhatsApp API broadcasts, and SillDigital does not enable live broadcast sending without approval.